Siemsen, S
ALEXANDRIA, VA | 2025 Chevrolet MalibuJuly 9, 2026Phil, Quinn, Larry and the entire team ALWAYS take great care of me!York, A
ALEXANDRIA, VA | 2020 Chevrolet 1500 SilveradoJuly 9, 2026I apprecaite all of the support from the entire team while my vehcile was in for serviceOsseck, R
ALEXANDRIA, VA | 2026 Chevrolet EquinoxJuly 9, 2026Annual Virginia State inspection on my 2026 Equinox that I bought from you all last July. You all had the job done in about an hour. Thank you very much. I will see you all next time.Green, S
WASHINGTON, DC | 2022 Chevrolet EquinoxJuly 8, 2026Friendly workers who care about your needs. Clean and comfortable waiting area.Response from Ourisman Buick GMC of Alexandria
July 8, 2026Saundra, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Ramos P
WASHINGTON, DC | 2025 Chevrolet TraverseJuly 7, 2026Great service. Thank you JohnResponse from Ourisman Buick GMC of Alexandria
July 8, 2026Ramos, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Lattany, L
WASHINGTON, DC | 2025 Buick EnvistaJuly 4, 2026My original service agent left and there was no system in place to update me on the status of my car service. I appreciate the work of the service manager to ensure that I was properly checked out but again no one updated me about my car after it was washed and returned.Response from Ourisman Buick GMC of Alexandria
July 6, 2026Lauren, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 329-1300 to discuss your concerns, as your satisfaction is of utmost importance to us.Byrd, N
WASHINGTON, DC | 2024 Chevrolet TraverseJuly 3, 2026Service/customer service was good, but, there are no loaner cars available, when I have noticed other Oursiman dealerships seems to have them 🤔 🙄Response from Ourisman Buick GMC of Alexandria
July 5, 2026Natalie, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!EDNA C
SALISBURY, MD | 2026 Buick EnvisionJuly 2, 2026YesResponse from Ourisman Buick GMC of Alexandria
July 3, 2026Edna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!KARL H
ISOLA, MS | 2026 GMC Sierra 1500July 2, 2026They worked hard to provide me with what I wanted and closed the deal.Response from Ourisman Buick GMC of Alexandria
July 3, 2026Karl, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Wilson, R
WASHINGTON, DC | 2025 Buick EnvistaJuly 2, 2026Long wait time for oil change. Once l left the service center my check engine light came on and called to inquire why this happened I was told to bring the vehicle to have a diagnostic test done but their was a waiting list for loaner vehicles. That’s unacceptable service from a customer’s point of view. The vehicle only has 900 miles on it why would the engine light come on 😡 won’t be buying another from O Orisman Chevrolet.Response from Ourisman Buick GMC of Alexandria
July 3, 2026Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 329-1300 to discuss your concerns, as your satisfaction is of utmost importance to us.